COMMUNICATION AT GOLF COURSE

Preface

There are increasing needs for training caddies because of the recent rapid development of golf industry in Vietnam. Having a good skill of English communication in the golf course is one of the most important qualifications of a caddy. This book does not only aim at meeting the needs of training caddies, it can be also used to  serve as a handbook for those who are engaged in golf services in any golf courses in Vietnam.
The lessons in this book were compiled in a straightforward meaningful style and based on daily activities of golf staffs. In this sense, it is hoped that the book will be of special help to Vietnamese learners to master conversations directly relating to golf industry.

The book is divided into 10 lessons: Introduction, Greetings, Golfers, Services, Golf outfits, Weather, At the pro-shop, Rent a golf cart, Deal with complaints, Rules. Each unit contains 6 parts:

Vocabulary: some typical words related to each topic are listed in matching the words with pictures in other to help the teacher to teach learners easily through some warm-up activities.

Conversations: this part is the most important in every unit. The conversation in each topic was compiled  thoroughly in the most useful and simple way so that learners can facilitate English acquisition in class without exerting a lot of effort.

Language booster: this part gives learners some useful phrases or sentences which are used in the conversation. In addition, we also list different ways of speaking to convey one statement so as to help learners have more ideas and be more creative in using language.

Grammar spots: grammar points may confuse many learners and they are hard to master. Using the right structure can help learners to convey their ideas accurately. In this part, due to the limited time for each unit, we cannot show enough grammar knowledge in this book, we just explain and list some important grammar points in the conversation and prepare some exercise application for each grammar spot.

Pronunciation:  the vital key to study English speaking is to avoid misunderstanding. Good pronunciation can help learners feel more confident and convey their ideas clearly.

Therefore, we list the most common mistakes that many Vietnamese learners make in pronouncing some sounds. Following the key sounds, we also give the most useful practice exercises.

Creative conversations: After the process of learning conversation in each topic through vocabulary, language booster, grammar spots, pronunciation and the other practice activities, learners are required to make creative conversations by themselves basing on the relevant topic so that they can reinforce what they have just learned.

It is desired that further research is necessary to find out specific problems of caddies in real contexts to communicate efficiently and accurately.

Due to the author's absence of up-to-date knowledge of the commerce world in the contemporary fast changing world, shortcomings and mistakes might have been made here and there in the book. Any corrections and suggestions from students, readers, users, friends and colleagues will, therefore, be highly appreciated to the address below:

Ms. Duong Thi Ngoc Lien

SaigonAga Training and Consulting Company, Ltd.

Tel: (+84) 989036462; hotline: (+84) 961415241

Email: support@saigonaga.edu.vn

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CONTENTS

Preface............................................................................. i

UNIT 1 INTRODUCTION: What is golf course?

1. VOCABULARY............................................................ 1
2. CONVERSATION......................................................... 2
3. LANGUAGE BOOSTER............................................... 2
4. PHONICS AND PRONUNCIATION.......................... 3
5. CREATIVE CONVERSATIONS.................................. 5

UNIT 2 GREETING: Hello! Where are you from?

1. VOCABULARY............................................................ 6
2. CONVERSATION......................................................... 7
3. LANGUAGE BOOTER................................................. 8
4. GRAMMAR SPOTS....................................................... 8
5. PHONICS AND PRONUNCIATION........................ 11
6. CREATIVE CONVERSATIONS................................ 13

UNIT 3 GOLFERS

1. VOCABULARY.......................................................... 14
2. CONVERSATION....................................................... 15
3. LANGUAGE BOOTER............................................... 16
4. GRAMMAR SPOTS..................................................... 17
5. PHONICS AND PRONUNCIATION........................ 18
6. CREATIVE CONVERSATIONS................................ 20

UNIT 4 SERVICES: May I help you?

1. VOCABULARY.......................................................... 21
2. CONVERSATION....................................................... 22
3. LANGUAGE BOOTER............................................... 23
4. GRAMMAR SPOTS..................................................... 24
5. PHONICS AND PRONUNCIATION........................ 25
6. CREATIVE CONVERSATIONS................................ 27

UNIT 5 GOLF OUTFITS: What should I wear to play golf?

1. VOCABULARY.......................................................... 28
2. CONVERSATION....................................................... 29
3. LANGUAGE BOOTER............................................... 32
4. GRAMMAR SPOTS..................................................... 32
5. PHONICS AND PRONUNCIATION........................ 34
6. CREATIVE CONVERSATIONS................................ 35

UNIT 6 WEATHER: Making suggestion

1. VOCABULARY.......................................................... 36
2. CONVERSATION....................................................... 37
3. LANGUAGE BOOTER............................................... 37
4. GRAMMAR SPOTS..................................................... 39
5. PHONICS AND PRONUNCIATION........................ 40
6. CREATIVE CONVERSATIONS................................ 41

UNIT 7 AT THE PRO-SHOP

1. VOCABULARY.......................................................... 42
2. CONVERSATION....................................................... 43
3. LANGUAGE BOOTER............................................... 44
4. GRAMMAR SPOTS..................................................... 45
5. PHONICS AND PRONUNCIATION........................ 47
6. CREATIVE CONVERSATIONS................................ 48

UNIT 8 RENT A GOLF CART

1. VOCABULARY.......................................................... 49
2. CONVERSATION....................................................... 50
3. LANGUAGE BOOTER............................................... 51
4. GRAMMAR SPOTS..................................................... 52
5. PHONICS AND PRONUNCIATION........................ 53
6. CREATIVE CONVERSATIONS................................ 54

UNIT 9 COMPLAINTS

1. VOCABULARY.......................................................... 55
2. CONVERSATION....................................................... 56
3. LANGUAGE BOOTER............................................... 56
4. GRAMMAR SPOTS..................................................... 57
5. PHONICS AND PRONUNCIATION........................ 59
6. CREATIVE CONVERSATIONS................................ 59

UNIT 10 RULES: Making requests

1. VOCABULARY.......................................................... 60
2. CONVERSATION....................................................... 61
3. LANGUAGE BOOTER............................................... 63
4. GRAMMAR SPOTS..................................................... 64
5. PHONICS AND PRONUNCIATION........................ 65
6. CREATIVE CONVERSATIONS................................ 69

KEYS

UNIT 1...................................................................................... 70

UNIT 2...................................................................................... 73

UNIT 3...................................................................................... 77

UNIT 4...................................................................................... 82

UNIT 5...................................................................................... 86

UNIT 6...................................................................................... 91

UNIT 7...................................................................................... 94

UNIT 8...................................................................................... 97

UNIT 9.................................................................................... 101

UNIT 10.................................................................................. 103

References............................................................................... 108