ESSENTIALS OF ORGANIZATIONAL BEHAVIOR

PREFACE

This book was created as an alternative to the 600- or 700-page comprehensive text in organizational behavior (OB). It attempts to provide balanced coverage of all the key elements comprising the discipline of OB in a style that readers will find both informative and interesting. We’re pleased to say that this text has achieved a wide following in short courses and executive programs as well as in traditional courses as a companion volume to experiential, skill development, case, and readings books. It is currently used at more than 500 colleges and universities in the United States, Canada, Latin America, Europe, Australia, and Asia. It’s also been translated into Spanish, Portuguese, Japanese, Chinese, Dutch, Polish, Turkish, Danish, and Bahasa Indonesian.

KEY CHANGES FOR THE FOURTEENTH EDITION

• Increased content coverage was added to include updated research, relevant discussion, and new exhibits on current issues of all aspects of organizational behavior.
• Increased integration of contemporary global issues was added into topic discussions.
• Extensive reorganization of all chapters with new headings and subsections to make navigating the print and digital versions of the text easier and bring important content to the fore.
• Increased cross-references between chapters to link themes and concepts for the student’s quick access and to provide a more in-depth understanding of topics.
• New assisted graded questions that students can complete and submit via Pearson MyLab Management are provided for each chapter.
• A new feature, Try It, has been added to 14 chapters to direct the student’s attention to Pearson MyLab Management simulations specific to the content in the text.
• A new blue box feature has been introduced in 8 chapters. These box features highlight global examples of the section covered.

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CONTENTS

PART 1 An Introduction ...................................................................31

Chapter 1 Welcome to the World of OB ..........................................31

PART 2 Individual Differences .........................................................47

Chapter 2 Attitudes...........................................................................47

Chapter 3 Emotions .........................................................................60

Chapter 4 Personality Factors .........................................................77

Chapter 5 Perceptual Processes .....................................................95

Chapter 6 Valuing Diversity ............................................................113

Chapter 7 Basic Motivation ............................................................130

Chapter 8 Applied Motivation .........................................................150

PART 3 Groups in Organizations ...................................................166

Chapter 9 Communication .............................................................166

Chapter 10 Basics of Group Behavior ...........................................182

Chapter 11 From Groups to Teams ...............................................200

Chapter 12 Characteristics of Leaders .........................................216

Chapter 13 Power and Politics in Organizations ..........................237

Chapter 14 Conflict in Organizations ...........................................256

PART 4 Organizational Systems .................................................275

Chapter 15 Organization Structure and Design ...........................275

Chapter 16 Creating and Maintaining Organizational Culture .....295

Chapter 17 Organizational Change .............................................315

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