ORGANIZATIONAL BEHAVIOR

Viết đánh giá
Tình trạng: Sẵn sàng
Miễn Phí

ORGANIZATIONAL BEHAVIOR

Steven L. McShane - Curtin University (Australia) and University of Victoria (Canada)

Mary Ann Von Glinow - Florida International University

(2018)

DOWNLOAD

PREFACE

Welcome to the exciting world of organizational behavior! Knowledge is replacing infrastructure. Social media and virtual teams are transforming the way employees work together. Values and self-leadership are replacing command-and-control management. Companies are looking for employees with emotional intelligence and effective teamwork skills, not just technical smarts. Organizational Behavior, Eighth Edition, is written in the context of these emerging workplace realities. This edition explains how emotions are the foundation of employee motivation, attitudes, and decisions; how social networks generate power and shape communication patterns; how self-concept influences individual behavior, team cohesion, and leadership; and how adopting a global mindset has become an important employee characteristic in this increasingly interconnected world. This book also presents the reality that organizational behavior is not just for managers; it is relevant and valuable to anyone who works in and around organizations.

Linking Theory with Reality

Every chapter of Organizational Behavior is filled with examples to make OB knowledge more meaningful as well as to illuminate the relevance and excitement of this field. These stories about real people and organizations translate academic theories into useful knowledge and real-life applications. For example, we describe how employees at Airbnb, the San Francisco–based online vacation accommodation company, are intrinsically motivated through autonomy and personal growth; how John Dean, executive chair of Hawaii’s Central Pacific Bank, helped his executive team work together more effectively by learning about each other’s personalities; how easyJet CEO Carolyn McCall revived the discount airline through transformational leadership behaviors and effective leadership skills; how police forces in San Diego and Baltimore are improving officers’ interpersonal skills through emotional intelligence training; and how David Sacks (cofounder of Yammer and one of PayPal’s earliest executives) applied change leadership practices to transform Silicon Valley start-up Zenefits into a more compliance-driven company. These real-life stories, which the authors personally selected and incorporated into this book, appear in many forms. Every chapter is filled with photo captions and in-text anecdotes about work life. Global Connections features “connect” OB concepts with events in real-world companies around the planet. Case studies in each chapter also connect OB concepts to the emerging workplace realities. These anecdotes and detailed descriptions discuss large and small organizations around the world and in a wide range of industries.

Global Focus

From its first edition, this book has been crafted around the reality of increasing globalization. The Eighth Edition continues this global focus by introducing the theme in the first chapter and by discussing global and cross-cultural issues in many other chapters. Furthermore, every chapter includes truly global examples, not just how American companies operate in other parts of the world. For example, we describe how New Zealand drinks manufacturer Frucor Beverages maintains a highly engaged workforce; how China’s e-commerce giant Alibaba Group has nurtured a strong organizational culture; how Buurtzorg Nederland organized its 8,000 professionals into self-directed teams to become one of the world’s best-managed community health care organizations; how Infosys, one of India’s leading technology companies, is improving employee creativity and decision making through design thinking principles and practices; how the president of Panasonic Corporation created an urgency for change at the Japanese conglomerate; and how trivago, the German-based hotel metasearch company, puts considerable resources into the employee socialization process.

Contemporary Theory Foundation

Vivid real-world examples and practices are valuable only if they are connected to good theory. Organizational Behavior has developed a reputation for its solid foundation in contemporary and classic research and writing. This evidence-based foundation is apparent from the number and quality of literature cited in each chapter, including dozens of articles, books, and other sources. The most recent literature receives thorough coverage, resulting in what we believe is the most up-to-date organizational behavior textbook available. These references also reveal that we reach out to marketing, information management, human resource management, and other disciplines for new ideas. This book is rigorously focused on information that readers value, namely OB knowledge and practices. Consequently, with a few classic exceptions, we avoid writing a “who’s who” book; most scholars are named in the references, not in the main text. One of the driving forces for writing Organizational Behavior is to provide a more responsive conduit for emerging OB knowledge to reach students, practitioners, and fellow scholars. To its credit, Organizational Behavior is apparently the first major OB book to discuss the full self-concept model (not just core self-evaluation), workplace emotions, social identity theory, global mindset, four-drive theory, predictors of moral intensity, specific elements of social networks, appreciative inquiry, affective events theory (but without the jargon), somatic marker hypothesis (also without the jargon), virtual teams, mindfulness in ethical behavior, Schwartz’s values model, employee engagement, learning orientation, social and information processing characteristics of job design, and several other groundbreaking topics. This edition continues this leadership by introducing the latest knowledge on design thinking, self-concept distinctiveness versus inclusion, and the four factors to consider when selecting the best communication channel.

Organizational Behavior Knowledge for Everyone

Another distinctive feature of Organizational Behavior is that it is written for everyone in organizations, not just managers. The philosophy of this book is that everyone who works in and around organizations needs to understand and make use of organizational behavior knowledge. People throughout the organization—systems analysts, production employees, accounting professionals—are taking on more responsibilities as companies remove layers of management and give the rest of us more autonomy and accountability for our work outcomes. This book helps everyone make sense of organizational behavior, and provides the conceptual tools to work more effectively in the workplace.

Active Learning and Critical Thinking Support

We teach organizational behavior, so we understand how important it is to use a textbook that offers deep support for active learning and critical thinking. Business school accreditation associations also emphasize the importance of the learning experience, which further reinforces our attention on classroom activities. This Eighth Edition includes more than two dozen case studies in various forms and levels of complexity, as well as four dozen self-assessments, most of which have been empirically tested and validated. This book is also a rich resource for in-class activities, some of which are not available in other organizational behavior books, such as the Personal Values Exercise, Employee Involvement Cases, Deciphering the (Social) Network, Test Your Knowledge of Personality, and the Cross-Cultural Communication Game

Changes to the Eighth Edition

Organizational Behavior, Eighth Edition, incorporates numerous improvements, thanks to reviews by dozens of organizational behavior instructors across several countries, along with our regular practice of scanning the diverse literature for new ideas that have gained sufficient evidential support. Almost every chapter in this edition has noticeable updates and revisions, but the most substantial changes have occurred in Chapter 1 (introduction to OB), Chapter 7 (decision making and creativity), Chapter 9 (communication), and Chapter 11 (conflict and negotiation).  Together with dozens of conceptual improvements, this edition replaces most examples with new real-world stories that satisfy our criteria of being recent, interesting, and relevant. Almost all of the chapter-opening case studies are new; only two opening vignettes remain from the previous edition, both of which have been updated. Most captioned photos and Global Connections features are new or updated. We have also added dozens of new in-text examples as well as several new case studies for class discussion or course assignments. A unique strength of Organizational Behavior, Eighth Edition (and previous editions), is that the authors personally researched and wrote all of the conceptual content, in-text examples, captioned photos, and features. This provides better integration of the knowledge and ensures that the examples are truly relevant and useful additions to the learning experience.

 

------

CONTENTS

INTRODUCTION

Chapter 1 Introduction to the Field of Organizational Behavior ................2

INDIVIDUAL BEHAVIOR AND PROCESSES

Chapter 2 Individual Behavior, Personality, and Values ...........................30

Chapter 3 Perceiving Ourselves and Others in Organizations ................62

Chapter 4 Workplace Emotions, Attitudes, and Stress ............................90

Chapter 5 Foundations of Employee Motivation ...................................120

Chapter 6 Applied Performance Practices ............................................152

Chapter 7 Decision Making and Creativity ............................................180

TEAM PROCESSES

Chapter 8 Team Dynamics ....................................................................212

Chapter 9 Communicating in Teams and Organizations .......................246

Chapter 10 Power and Influence in the Workplace ..............................276

Chapter 11 Conflict and Negotiation in the Workplace .........................302

Chapter 12 Leadership in Organizational Settings ...............................334

ORGANIZATIONAL PROCESSES

Chapter 13 Designing Organizational Structures .................................360

Chapter 14 Organizational Culture .......................................................386

Chapter 15 Organizational Change ......................................................414

DOWNLOAD

Bước 1: Truy cập website và lựa chọn dịch vụ và hàng hóa cần mua

Bước 2: Click vào dịch vụ và hàng hóa muốn mua, màn hình hiển thị ra pop up với các lựa chọn sau:

  • Nếu bạn muốn tiếp tục mua hàng: Bấm vào phần tiếp tục mua hàng để lựa chọn thêm sản phẩm vào giỏ hàng
  • Nếu bạn muốn xem giỏ hàng để cập nhật sản phẩm: Bấm vào xem giỏ hàng
  • Nếu bạn muốn đặt hàng và thanh toán cho sản phẩm này vui lòng bấm vào: Đặt hàng và thanh toán

Bước 3: Lựa chọn thông tin tài khoản thanh toán

  • Nếu bạn đã có tài khoản vui lòng nhập thông tin tên đăng nhập là email và mật khẩu vào mục đã có tài khoản trên hệ thống
  • Nếu bạn chưa có tài khoản và muốn đăng ký tài khoản vui lòng điền các thông tin cá nhân để tiếp tục đăng ký tài khoản. Khi có tài khoản bạn sẽ dễ dàng theo dõi được đơn hàng của mình
  • Nếu bạn muốn mua hàng mà không cần tài khoản vui lòng nhấp chuột vào mục đặt hàng không cần tài khoản

Bước 4: Điền các thông tin của bạn để nhận đơn hàng, lựa chọn hình thức thanh toán và vận chuyển cho đơn hàng của mình

Bước 5: Xem lại thông tin đặt hàng, điền chú thích và gửi đơn hàng

Sau khi nhận được đơn hàng bạn gửi chúng tôi sẽ liên hệ bằng cách gọi điện lại để xác nhận lại đơn hàng và địa chỉ của bạn.

Trân trọng cảm ơn.

0
popup

Số lượng:

Tổng tiền:

Xin chào
close nav